Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: When you fill out a form, request a quote, or contact us through the Site, we may collect your name, email address, phone number, company name, event details, and any other information you voluntarily provide.

Non-Personal Information: We may also collect non-identifying information such as browser type, device information, IP address, pages visited, and how you interact with the Site. This may be collected via cookies or other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes or service information
• To improve our website and customer experience
• To send promotional materials or newsletters (only if you've opted in)
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating the website (e.g., hosting, analytics, email services)
• Law enforcement or legal authorities when required to comply with applicable laws or legal processes

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our Site. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at shows@creativeskies.com.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. SMS / Text Messaging Communications

If you provide your mobile phone number and opt in, Creative Skies Drone Light Shows may send you text (SMS) messages related to your inquiry, quote, or booking, including appointment and event reminders, service and scheduling updates, and, where you have separately agreed, promotional offers.

• Consent: By providing your mobile number and checking the applicable opt-in box on our forms, or by texting us a keyword, you agree to receive SMS messages from us at that number, which may be sent using automated technology. Consent to receive marketing text messages is not a condition of purchasing any product or service.
• Message frequency: Message frequency varies based on your interaction with us.
• Rates: Message and data rates may apply, based on your mobile carrier plan.
• Opt out: You can cancel SMS messages at any time by replying STOP to any message. We will send a one-time confirmation and then stop sending you SMS messages unless you opt in again.
• Help: For help, reply HELP to any message, email shows@creativeskies.com, or call +1 (203) 538-7359.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile opt-in information or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. Your mobile information is used only to deliver the messages you requested from Creative Skies and to support those communications.

10. Email Communications

We use a third-party email marketing platform, such as Mailchimp, to send newsletters, quotes, updates, and promotional emails to people who have provided their email address and, where required, opted in.

• Consent: We send marketing emails only to recipients who signed up, requested information, or otherwise agreed to receive them.
• Unsubscribe: Every marketing email includes an unsubscribe link. You can opt out at any time by clicking that link or by emailing shows@creativeskies.com, and we will honor opt-out requests promptly.
• Processing: Email addresses submitted through our forms or sign-ups may be stored and processed by our email service provider on our behalf, subject to their own privacy and security practices.
• Transactional messages: We may still send non-promotional messages, such as replies to your inquiry or booking confirmations, even if you have opted out of marketing emails.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us